See what our customers say about FastTrak
FastTrak is one of the best investment and changes we have made in the last few years! Our bottom line has benefitted from it, as well as reducing chaos between the service advisors and technicians. Our goal is to be as paperless as possible, and this system has made that happen for us. Johann and Larry are AMAZING! Their response is immediate. They are constantly trying to improve their own product and are extremely responsive to our needs. We all need great partnerships to make our business work and we are grateful they are on our side.
Neil Geesey - ToyoMotors Auto Care - Phoenix, AZ
Our shop has been computerized since 1985 and FastTrak's recent entry into the market has proven that there is a better mouse trap. I would consider our shop to be a power user of the FastTrak program. We have proven mathematically that our entire team makes a better living by using the systems incorporated into FastTrak.
John Gustafson - Gustafson Brothers, Inc - Huntington Beach, CA
FastTrak took me into the 21st century. It fulfills all my business needs and supports my efforts in providing positive customer service and cash flow.
Scott Hubbard - Precision Motors - Newport Beach, CA
FastTrak is a very well thought out system with lots of smart features that allow documentation of the process from cold call wanting pricing to appointments, estimates, invoicing and all the canned jobs and parts that go with it. It has great real world time saving features, job flow management capable of supporting shops with multiple service writers and/or writer and dispatcher.The system support and maintenance are excellent.
Bruce Powers - Autowerkes, Inc - Huntington Beach, CA
FastTrak Tire Shop Manager has raised the level of professionalism at our shop. We are able to quote a set of tires in seconds and offer alternatives at the same time. FastTrak's tire quote screen makes even staggered fitments easier.We are able to accurately find front and rear fitments by brand with just a click of the mouse.
Paul Dickerson - RAD Tires, Inc - Fountain Valley, CA
I know I made the right decision to go with FastTrak Auto Shop Manager every time I call their support line. Their outstanding support and constant focus on improvement allows me to tell the truth about FastTrak Auto Shop Manager when asked pointed questions about their products, and the support we receive. They are responsive and have a passion to improve their products which in today's market is rare.
Barry Hyde, Owner - M & M Autowerkes - Campbell, CA
I am not a person with a great deal of computer experience, but I received a great deal of support from the Risoria group to get me up to speed. They had a great deal of patience! After the initial learning experience I have been operating with the FastTrak Fleet Services Manager System for more than a year with little, or no need for support. I like the professional way in which it presents invoices (There are several options to choose from). I am particularly happy with the history feature which allows you to track and recall past repairs and costs for individual vehicles.
Ken Baumgartner - Owner - On-Site Fleet Services, LLC